Your privacy is our priority. We clearly explain how your personal data is collected, used, protected, and managed on the waja3 platform — with no confusing language.
We use the latest technology and industry best practices to ensure that every piece of information you share with us remains fully protected.
All data transmitted between your device and waja3 servers is encrypted using 256-bit SSL technology — the same standard used by leading banking institutions worldwide.
Your personal data is stored on servers protected by multiple layers of security. Access to data is granted only to authorised personnel.
Waja3 has never sold, rented, or traded members' personal information to any third party for marketing or commercial gain.
You have full rights to access, correct, or request the deletion of your personal data at any time through your account settings or by contacting our team.
Waja3 uses cookies solely to enhance user experience and for internal analytics purposes. You can manage your cookie settings through your internet browser at any time.
The waja3 Privacy Policy is drafted in compliance with the Personal Data Protection Act 2010 (PDPA) of Malaysia, ensuring all our data management practices meet local legal requirements.
Our Commitment: waja3 will never sell your personal data. Your privacy is our foremost responsibility.
This Privacy Policy explains how waja3 — operator of an online betting and entertainment platform in Malaysia — collects, processes, stores, and protects your personal information. This document applies to all users who access or use the waja3.net website and our mobile app.
By registering an account or using waja3 services, you agree that your personal information will be processed in accordance with the terms set out in this Privacy Policy. We encourage you to read this document carefully and contact us if you have any questions.
Note: This Privacy Policy should be read together with Terms and Conditions waja3, which constitutes a binding agreement between you and our platform.
Waja3 collects various categories of personal information to ensure the platform operates safely, efficiently, and in compliance with applicable legal requirements. Below is a summary of the types of data we collect:
| Data Category | Example Information | Primary Purpose |
|---|---|---|
| Identity | Full name, MyKad number, date of birth | KYC Verification |
| Contact | Email address, mobile number | Communications Security |
| Financial | Bank account number, bank name, e-wallet | Deposit Withdrawal |
| Technical | IP address, device type, web browser | Security Analytics |
| Usage | Betting history, games played | Personalisation Compliance |
When you use our platform, our systems automatically record certain technical information such as your IP address, browser type and version, device operating system, pages visited, access times, and cookie data. This information is used solely for security purposes, fraud detection, and platform improvement.
Every piece of data we collect has a clear and legitimate purpose. waja3 only uses your personal information for the following purposes:
Our guarantee: waja3 will not use your data for third-party marketing purposes or sell it to advertisers. Any promotional communications from waja3 relate exclusively to our own offers and promotions.
Waja3 takes the protection of your data seriously. We do not share your personal information with third parties except in the following limited and controlled circumstances:
We work with trusted third-party service providers for payment processing (such as FPX and DuitNow), identity verification, and technical infrastructure. All such providers are bound by strict confidentiality agreements and are only permitted to process your data in accordance with our instructions.
We may disclose your personal information to government authorities, regulatory bodies, or law enforcement agencies when required by Malaysian law, court order, or in the course of financial crime investigations.
In the event of a company merger, acquisition, or asset sale, user data may be transferred as part of that transaction. You will be notified in advance via email or a prominent notice on the website should this occur.
Remember: waja3 will never share your data with advertisers, marketing companies, or any third party for commercial purposes without your explicit consent.
The security of your data is our top technical priority. waja3 implements multiple layers of protection to ensure your personal and financial information remains safe at all times:
While we take all reasonable precautions, no digital system can guarantee 100% absolute security. We therefore also encourage you to take personal security measures, such as using a strong password and not sharing your login credentials.
The waja3 website uses cookies and similar technologies to enhance user experience and for internal analytics purposes. The following are the types of cookies we use:
These cookies are required for core platform functions such as login, session security, and language settings. Without them, the platform cannot function properly. Essential cookies cannot be disabled.
We use analytics cookies to understand how users interact with the platform — which pages are most frequently visited, how long users stay, and where they exit. This information is used to improve the platform's design and content.
These cookies store your personal preferences, such as language selection and display format, so you don't have to reconfigure them every time you log in.
Cookie Controls: You can manage or disable non-essential cookies through your browser settings. However, disabling certain cookies may affect specific platform functionality.
Under the Personal Data Protection Act 2010 (PDPA) of Malaysia and waja3's internal policies, you have the following rights regarding your personal data:
You have the right to request a copy of the personal data we hold about you at any time.
You may request the correction of any inaccurate or incomplete personal data.
You may request the deletion of your personal data, subject to our legal obligations.
You have the right to object to the processing of your personal data for certain non-mandatory purposes.
You may request your data in a machine-readable format for transfer to another platform.
You have the right to lodge a complaint with the Department of Personal Data Protection Malaysia if you are dissatisfied.
To exercise any of the rights above, please contact our privacy team via email at [email protected] or via live chat within the platform. We will process your request within 14 working days.
Waja3 retains your personal data only for as long as necessary to fulfil the original purpose of its collection, or as required by Malaysian law. General retention periods are as follows:
Once the retention period expires and there are no further legal requirements, your personal data will be securely deleted or permanently anonymised so it can no longer be linked to your identity.
The waja3 platform may contain links to third-party websites or services in certain contexts. The waja3 Privacy Policy does not apply to those external websites or services, and we are not responsible for their privacy practices.
We recommend that you independently review the privacy policy of each third-party website you visit, as their data protection practices may differ from the standards we uphold at waja3.
Waja3 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in law, technology, or our business practices. Any amendment takes effect immediately upon publication on this page.
For material amendments that substantially affect your rights, we will provide advance notice via your registered email or a prominent notice within the platform at least 14 days before the amendment takes effect.
Recommendation: Bookmark this page and check the "Last Updated" date periodically to ensure you are always aware of the latest version of the waja3 Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we manage your personal data, please contact us through the following channels:
You may also refer to the FAQ for answers to frequently asked questions regarding privacy and account security. Our Malay-speaking team is ready to assist you.
The waja3 platform is built with user security and privacy as top priorities. Register a free account and enjoy a fully protected wagering experience.